Returns & Exchanges

At chi chi bikinis, we want you to love your purchase! If you are not completely satisfied with your purchase, we are happy to accept returns under the following conditions:

Returns

• Items must be returned within 14 days of delivery.

• Products must be unworn, unwashed, and in their original condition with tags and hygienic liners attached. For sanitary reasons, please try on all swimwear over underwear.

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

• Due to hygiene reasons, exchanges are not accepted. If you need a different size or style, please return your item and place a new order.

Refunds

• Once your return is received and inspected, we will notify you via email.

• If approved, your refund will be processed within 30 business days to your original payment method.

• Original shipping costs are non-refundable.

• If an item is returned damaged, worn, or without original packaging, we reserve the right to refuse the refund.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us at chihirosbikinis@gmail.com within 7 days of delivery with your order number and photos of the issue. We will cover the return shipping cost for incorrect or faulty items.

For any questions, feel free to reach out to our customer service team at chihirosbikinis@gmail.com.

Thank you for shopping with chi chi bikinis!